Support
Fast answers about EDRs, your collection, Fan Rewards, and getting started.
Review the questions below to understand how fans discover artists, collect Exclusive Digital Recordings, and take part in Amplifire campaigns.
Amplifire is an artist-led, fan-powered music platform where fans discover artists, collect Exclusive Digital Recordings, and help human-made music reach more people through authentic fan-to-fan promotion. Eligible, verified promotional activity may qualify for campaign-specific Fan Rewards.
No. Amplifire is not a streaming service and is not meant to replace Spotify or Apple Music. It is a direct-to-fan platform for exclusive music, artist drops, and fan-to-fan promotion.
An Exclusive Digital Recording, or EDR, is a digital music product purchased directly from an artist. It includes a downloadable recording for personal use and may include additional music, artwork, merchandise, access, or artist-selected experiences depending on the drop.
An EDR is part of an artist’s direct-to-fan Amplifire drop. In addition to the downloadable music, a drop may include artist-selected content, merchandise, live experiences, or opportunities to participate in that artist’s campaign. Purchasing an EDR does not automatically generate Fan Rewards.
No. You do not need cryptocurrency, a separate wallet, or any technical knowledge to use Amplifire. Create an account using one of the available sign-in methods, and Amplifire handles the necessary account infrastructure in the background.
Your purchase may include:
Downloaded music is saved to your device’s Files or Downloads folder. Your EDR collection and associated artist drops appear inside your Amplifire profile.
Not yet. Today an EDR download is for personal use. Resale and transfer are not available.
Fan Rewards recognize eligible fans who actively help promote an artist’s Amplifire campaign. Fans may earn points by completing eligible promotional actions that Amplifire can verify, such as sharing approved campaign content through a public social account.
Purchasing or collecting an EDR alone does not qualify someone for a Fan Reward. Eligibility depends on the campaign rules, verified activity, attributable results, and the available Fan Rewards allocation. Rewards are not guaranteed.
A public social account is needed when a campaign asks Amplifire to verify a public post. Private accounts can still collect EDRs. Activity that cannot be verified does not count toward Fan Rewards.
Each artist campaign has its own Fan Rewards allocation, eligibility requirements, and verification rules. Eligible promotional activity may earn points based on the campaign’s published criteria.
At the end of the campaign or reward period, verified activity and eligible point totals are used to determine Fan Reward distributions. Reward amounts may vary, and participation does not guarantee a reward.
If you qualify for a Fan Reward, Amplifire will provide instructions for accessing it through the supported reward options available to your account and region. Available methods may vary by location. Fan Rewards are not guaranteed, and users are responsible for any applicable taxes.
Amplifire gives artists a direct way to release exclusive music, generate direct fan support, and activate authentic fan-to-fan promotion. Verified campaign activity helps artists understand which fans and promotional efforts are creating meaningful reach and engagement.
There is no upfront fee for an artist to join.
Yes. Management and label teams can launch entire rosters, run multiple EDR campaigns, and review which verified promotional activity is creating reach and engagement.
Yes. Account information is used to operate Amplifire and, when needed, to verify eligible campaign activity.
Public profiles display your username, Amplifire badge level, and any linked socials you explicitly connect. Financial and account data stay private.
Public posts let Amplifire verify eligible promotional activity for a campaign. Unverified activity is not used for Fan Rewards.
Visit amplifire.xyz and select “Login” to create or access your Amplifire account. You can also explore current artists and available drops from the Discover Artists page.
The downloadable music is saved to your device, and the EDR appears in your Amplifire collection. Any additional content, merchandise, access, or experiences are whatever that artist listed for the drop. Buying an EDR does not by itself qualify you for a Fan Reward.
Yes. The experience is built for mobile devices.
Fan Rewards depend on campaign rules and verified activity. They are not guaranteed. Purchasing an EDR does not by itself qualify someone for a reward. Available reward methods vary by region, and users are responsible for any applicable taxes.
